Asked by Lindsey Hagen on Jun 29, 2024
Verified
Which of the following is an example of an organizational citizenship behavior?
A) Andre normally leaves work at five o'clock, but yesterday his boss ordered him to work until eight o'clock.
B) The manager at the loading dock was instructed to learn a new computer inventory program.
C) An office administrator volunteered to help a sales manager compile an organizational history.
D) Six of co-workers went out for hamburgers at noon yesterday to celebrate a birthday.
E) All of the above are examples of organizational citizenship behaviors.
Organizational Citizenship Behavior
Voluntary actions performed by employees that are not part of their formal job requirements but contribute to the overall effectiveness of the organization.
Volunteered
The act of offering services or providing help without compensation or expectation of personal gain.
Office Administrator
A professional responsible for the general operation of an office, including clerical duties, maintaining supplies, and supporting staff and executives.
- Identify the influence of both singular and collaborative efforts on the wider performance of the organization.
- Gain insight into the purposes and utility of performance management, not limited to appraisal, but also involving the motivation and orientation of workers' behaviors.
Verified Answer
Learning Objectives
- Identify the influence of both singular and collaborative efforts on the wider performance of the organization.
- Gain insight into the purposes and utility of performance management, not limited to appraisal, but also involving the motivation and orientation of workers' behaviors.
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