Asked by Ayesha Tariq on Jun 24, 2024
Verified
Sources of performance data for a retail clerk may include:
A) the employee's supervisor
B) the employee herself
C) the employee's customers
D) the employee's peers
E) all of the above
Performance Data
Information related to the execution, outcomes, and efficiency of tasks by individuals or systems.
Retail Clerk
An employee in a retail environment responsible for customer service, handling transactions, and organizing merchandise.
Supervisor
An individual within an organization responsible for overseeing and guiding the work of a group of employees or a department.
- Pinpoint and manage challenges inherent in performance assessment procedures, considering legality, equitability, and productivity.
- Acquire knowledge about the role and ambitions of performance management that surpasses simple evaluation, focusing also on the energizing and directing of employees' actions.
Verified Answer
NH
Natalya HarperJun 25, 2024
Final Answer :
E
Explanation :
The best choice is E because all of these sources can provide valuable performance data. The supervisor can provide feedback and evaluations based on observations and interactions with the employee. The employee herself can have knowledge of her own strengths and weaknesses, and can self-assess her performance. The customers can give feedback on interactions with the employee and their satisfaction with their service. Peers can also provide valuable feedback and observations of the employee's performance. By using all of these sources, a more accurate and comprehensive picture of the employee's performance can be formed.
Learning Objectives
- Pinpoint and manage challenges inherent in performance assessment procedures, considering legality, equitability, and productivity.
- Acquire knowledge about the role and ambitions of performance management that surpasses simple evaluation, focusing also on the energizing and directing of employees' actions.
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