Todd, a sales representative for a textbook publisher, knows the name and direct line of each client's administrative assistant. Which type of software system most likely helps Todd keep track of this information?

A) GIS
B) POP
C) Inventory management
D) CRM
E) Calendar management

CRM

Stands for Customer Relationship Management; a technology for managing a company's relationships and interactions with current and potential customers.

Inventory Management

The process of ordering, storing, and using a company's inventory, including the management of raw materials, components, and finished products.

Calendar Management

Scheduling appointments, telephone calls, or “to-do” lists.