Jack, an office supply salesperson, recently called on a customer who was trying to select photos to include in a catalog. The customer wanted to look at the 10 photos side-by-side for comparison, but his easel was too small and the cinderblock walls in the office would not hold tacks or tape. The customer explained that the situation was a regular issue for him. Jack obtained a roll of cork and a can of cork glue to convert an office wall into a giant bulletin board. In this instance, Jack acted as a(n) :

A) tactical partner.
B) creative problem solver.
C) low-involvement decision maker.
D) transactional partner.
E) exchange creator.

Question

Ainaa Kookie · Accepted Answer

Final Answer : B, Explanation :  Jack demonstrated creativity in finding a solution to the customer's problem, making him a creative problem solver. He went beyond just selling office supplies and provided a solution to the customer's regular issue.

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