Asked by Patel Fenil on May 07, 2024
Verified
According to the text, the development of a strong relationship between the salesperson and the prospect begins:
A) with the follow-up.
B) when the salesperson analyzes the customer's needs.
C) when the first order is placed.
D) when all objections have been handled.
E) when the customer is presented with product benefits.
Strong Relationship
A deep, positive connection between two parties, characterized by trust, respect, and mutual benefit.
First Order
The initial purchase made by a customer from a business, often seen as a critical step in establishing a customer relationship.
- Comprehend the ongoing aspect of the sales process and its implications for developing relationships with significant accounts.
Verified Answer
NA
Nezar AkwaaMay 12, 2024
Final Answer :
B
Explanation :
The text states that the development of a strong relationship between the salesperson and the prospect begins when the salesperson analyzes the customer's needs. This is the first step in understanding the customer's problems and providing a solution, which can lead to a strong relationship built on trust and mutual understanding.
Learning Objectives
- Comprehend the ongoing aspect of the sales process and its implications for developing relationships with significant accounts.
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