Who or what did Deming blame up to 85 percent of substandard quality on?

A) Lazy workers
B) Substandard materials
C) The system
D) Careless management
E) Poorly maintained machinery

Lazy Workers

A term, often used pejoratively, referring to employees who show a lack of effort or motivation in their job tasks.

Substandard Materials

Materials that do not meet the required quality standards or specifications for their intended use.

Careless Management

An approach to management characterized by a lack of attention or consideration for details, often resulting in mistakes or poor performance.