Asked by Liang Susan on Jun 10, 2024
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Deming believed quality improvement drives the entire economy, in short, everyone wins when quality improves.
Quality Improvement
The ongoing effort to enhance products, services, or processes through incremental improvements or breakthrough achievements, aiming for enhanced customer satisfaction and operational efficiency.
Entire Economy
Refers to the comprehensive system encompassing all economic activities and interactions within a country, including production, consumption, and trade of goods and services.
Deming
Deming is best known for his work in quality management and continuous improvement, with his principles significantly influencing manufacturing and service industries worldwide.
- Gain an understanding of Deming's impact on quality management and the details of his 14 points for management.
- Acquire knowledge on how management and the whole entity contribute to the betterment and oversight of quality.
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Learning Objectives
- Gain an understanding of Deming's impact on quality management and the details of his 14 points for management.
- Acquire knowledge on how management and the whole entity contribute to the betterment and oversight of quality.
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