Asked by Cooper Lumsden on Apr 25, 2024

Deming's quality management philosophy is a direct outgrowth of Taylor's scientific management.

Quality Management

The aspect of management focused on maintaining and improving the quality of products, services, and processes through continuous feedback and strategic planning.

Scientific Management

A management theory developed by Frederick W. Taylor, emphasizing time studies, work studies, and the scientific method of measuring work performance and productivity.

Deming

Pertains to W. Edwards Deming, an American engineer, statistician, professor, author, lecturer, and management consultant known for his work in quality management and process improvement.

  • Absorb the essence of Deming's work in quality management and his 14 cornerstone principles for management.
  • Understand the role of management and the entire organization in quality improvement and control.