Asked by Patricia Callison on May 26, 2024
Verified
What is the best advice for presenting the bad-news portion of your negative message to employees?
A) Strive to sugarcoat the message to ease the employees' pain.
B) Place the bad news in the first sentence of a paragraph.
C) Position the bad news so that it does not stand out.
D) Use subjective language.
Bad-News Portion
The segment of communication specifically designed to convey disappointing or negative information.
Sugarcoat
To make something appear more pleasant or acceptable by concealing its true nature or details.
- Discern strategies for adeptly delivering unwelcome news within the scope of business interactions.
- Appreciate the necessity of frankness and perspicuity in the communication of unwelcome news.
Verified Answer
DS
Danielle SilvermanMay 30, 2024
Final Answer :
C
Explanation :
Positioning the bad news in a way that it does not stand out helps to soften the impact, making it a more effective approach in negative messaging.
Learning Objectives
- Discern strategies for adeptly delivering unwelcome news within the scope of business interactions.
- Appreciate the necessity of frankness and perspicuity in the communication of unwelcome news.
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