Asked by Dhabole Sharavanin on Jun 17, 2024
Verified
A bad-news message, whether delivered in person or in writing, is usually better received when you
A) give the reasons before the bad news.
B) immediately share the bad news.
C) provide the reasons and explanations but conceal the bad news.
D) combine the buffer and bad news.
Bad-News Message
A communication designed to convey information that may be disappointing, unfavorable, or unwanted to the recipient in a sensitive and understanding manner.
Reasons Before Bad News
A communication technique where the rationale or reasons for a negative decision or news are provided before the actual bad news, to help the receiver understand the context.
- Recognize methods for proficiently conveying unfavorable information in corporate communications.
- Comprehend the importance of sincerity and lucidity in conveying unfavorable news.
Verified Answer
Learning Objectives
- Recognize methods for proficiently conveying unfavorable information in corporate communications.
- Comprehend the importance of sincerity and lucidity in conveying unfavorable news.
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