Asked by Emily Gutierrez on May 10, 2024

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The MIT Precision Products salesperson called on the dentist and described his company's new drill as having "unbelievable cutting power" and "a perfect balance to reduce hand fatigue." The dentist looked at the salesperson as if he were crazy and said, "I will never use your company's product. It was due to an MIT product that I failed to graduate with the rest of my classmates." In terms of the communication process, the dentist:

A) encoded the message.
B) created noise.
C) provided feedback.
D) changed the communication channel.
E) altered the communication medium.

Provided Feedback

The information given to someone about their performance or behavior for the purpose of improvement or reinforcement.

  • Understand the significance of feedback within sales communication and its effect on comprehension and cultivating relationships.
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william arthurMay 12, 2024
Final Answer :
C
Explanation :
The dentist's response to the salesperson serves as feedback in the communication process, indicating his negative experience and reluctance to use the company's product.