Asked by Angela Espinoza on Jul 22, 2024
Verified
Selling a product to a prospect is usually easier than selling to a satisfied customer.
Satisfied Customer
A consumer who perceives the product, service, or experience provided as meeting or exceeding their expectations.
- Grasp the concepts of customer satisfaction and relationship management post-sale.
Verified Answer
AS
andrei santosJul 22, 2024
Final Answer :
False
Explanation :
Selling to a satisfied customer is usually easier because they already have trust and a positive experience with the company or product, reducing the barriers to making another purchase.
Learning Objectives
- Grasp the concepts of customer satisfaction and relationship management post-sale.
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