Overall,Janelle finds the sales process ______________.She does not win the trip to Disney World.However,cognitive dissonance theory suggests that because of her attitude she is more likely to sell cookies again next year than she would be if she did win the trip.

A) challenging and rewarding
B) challenging and frustrating
C) fun and rewarding
D) fun and frustrating

Cognitive Dissonance Theory

A psychological theory suggesting that we experience discomfort or distress from holding two conflicting beliefs, behaviors, or attitudes, leading to a change in one to reduce the dissonance.

Challenging

Presenting difficulties or demanding effort to be undertaken successfully, often leading to personal growth or development.

Rewarding

Providing satisfaction, pleasure, or a positive outcome that reinforces behavior or effort.