Asked by ????????? ?????????? on May 05, 2024
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When Arturo and Maria visit a local jewelry store to purchase an engagement ring,the store is crowded and there is only one salesperson.When the salesperson finally approaches them,she is irritated by their request for help.Arturo and Maria realize that her behavior is due to the lack of sales help and the number of customers in the store.They are attributing the salesperson's behavior based on
A) a situational attribution.
B) a dispositional attribution.
C) cognitive dissonance.
D) central route persuasion.
Situational Attribution
The process of attributing someone's behavior to external factors, such as the environment or circumstances, rather than to internal personality traits.
Dispositional Attribution
The tendency to attribute people’s behaviors to their inner characteristics such as personality, beliefs, or attitudes.
Cognitive Dissonance
A psychological discomfort experienced when holding two or more conflicting beliefs, ideas, or values at the same time.
- Comprehend the significance of social influence, including the strategies of persuasion and the mechanics of group interactions, on personal decision-making and viewpoints.
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Learning Objectives
- Comprehend the significance of social influence, including the strategies of persuasion and the mechanics of group interactions, on personal decision-making and viewpoints.
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