In the formula selling method, customer talking time peaks during:

A) the approach stage.
B) prospecting.
C) the presentation stage.
D) negotiation and close.
E) preapproach.

Customer Talking Time

The duration or portion of a conversation in which the customer is speaking, often used in sales and service settings to gauge customer engagement and understanding.

Presentation Stage

A phase in sales or marketing where a product or service is presented to potential buyers, highlighting its features and benefits.

Negotiation and Close

The process of bargaining that precedes the final agreement in a sale, combining the skills of negotiating terms with the aim of successfully closing a deal.