Asked by Andrew Cavender on Apr 24, 2024

How can a crisis impact on authenticity?

A) Strong management of the crisis can reinforce the brand's position
B) Failure to manage a crisis may indicate the brand is aloof
C) Failure to manage the crisis may lead to accusations of being a poseur
D) All of these

Crisis Impact

The effect or consequences of a crisis on individuals, groups, organizations, or systems.

Brand's Position

Refers to a brand's unique place and value proposition in the marketplace as perceived by its target audience.

  • Understand the impact of crises on authenticity and brand equity.