Asked by Brigid Ripley on Jul 28, 2024
Verified
An expression of gratitude could be used as a positive beginning to a bad-news message.
Expression Of Gratitude
A demonstration of thanks, appreciation, or acknowledgment, often communicated verbally or in writing.
Bad-News Message
Communication that conveys unfortunate, negative, or undesirable information to the recipient.
Positive Beginning
The act of starting a communication or process in a hopeful, optimistic, or favorable manner.
- Understand effective strategies for delivering bad-news messages.
Verified Answer
PN
Princess NessaJul 31, 2024
Final Answer :
True
Explanation :
Starting a negative message with an expression of gratitude can help soften the blow and show the recipient that you appreciate them before delivering the bad news. This can help set a more positive tone for the remainder of the message.
Learning Objectives
- Understand effective strategies for delivering bad-news messages.
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