Asked by Erinn Whitlock on May 05, 2024
Verified
According to the text, what are the first three steps to take when using the telephone to arrange an appointment for a face-to-face meeting?
A) Plan your call, state your purpose, and present a brief sales message.
B) State your call purpose, present a brief sales message, and ask for the interview.
C) State your call purpose, ask for the interview, and do not take the first "no."
D) State your call purpose, present a brief sales message, and do not take the first "no."
E) Plan your call, identify yourself and your company, and state the purpose of your call.
Telephone
A telecommunications device designed to transmit and receive sound, most commonly voice, across distances.
Interview
A formal conversation between two or more people where questions are asked by the interviewer(s) to obtain information from the interviewee(s).
Sales Message
A communication or presentation by a marketer aimed at informing or persuading potential customers about a product or service.
- Comprehend the significance and efficiency of various communication strategies in sales.
Verified Answer
ZK
Zybrea KnightMay 07, 2024
Final Answer :
E
Explanation :
The first three steps involve planning your call, identifying yourself and your company, and stating the purpose of your call to effectively communicate and set the stage for arranging an appointment.
Learning Objectives
- Comprehend the significance and efficiency of various communication strategies in sales.