Asked by Andrew Chase on Jun 07, 2024
Verified
A department manager should continually compare observed performance with expectations in the ongoing assessment of training needs.
Observed Performance
The evaluation of an employee's work activities through direct observation to assess their efficiency, effectiveness, and adherence to procedures.
Training Needs
The identification of gaps in skills or knowledge that require training to improve employee performance and productivity.
- Understand the methods and importance of assessing training needs through performance observation.
Verified Answer
HJ
Hassan JandaliJun 08, 2024
Final Answer :
True
Explanation :
Continually comparing observed performance with expectations helps a department manager identify gaps in skills or knowledge, thereby facilitating the ongoing assessment and addressing of training needs to improve overall performance.
Learning Objectives
- Understand the methods and importance of assessing training needs through performance observation.
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