Which term refers to a referral service that employees can make use of to pursue professional treatment for emotional problems or substance abuse?

A) alternative dispute resolution
B) outplacement counseling
C) employee assistance program
D) progressive discipline program
E) request for proposal

The term that refers to a referral service that employees can make use of to pursue professional treatment for emotional problems or substance abuse is an employee assistance program (EAP). Option A (alternative dispute resolution) refers to techniques used to resolve conflicts between individuals or groups outside of the courtroom setting. Option B (outplacement counseling) involves providing support to employees who have been laid off or terminated. Option D (progressive discipline program) is a system of corrective action that seeks to provide feedback to employees and encourage them to improve their performance before more serious disciplinary action is taken. Option E (request for proposal) is a solicitation made by an organization to potential suppliers or vendors, inviting them to submit a bid for a particular project or service.