Asked by Leonardo Caldera on May 02, 2024
Verified
Which of the following types of telephone calls can a medical assistant resolve?
A) Report from a patient concerning unsatisfactory progress
B) Patient requesting X-ray results
C) Call to change an appointment
D) Call from another physician
E) Personal calls to the physician
Unsatisfactory Progress
A term typically used in educational settings to describe a student's failure to meet established academic standards or performance benchmarks.
X-Ray Results
The findings obtained from radiographic imaging, used to diagnose or assess various medical conditions.
Medical Assistant
A healthcare professional who supports the work of physicians and other health professionals, usually in a clinic setting.
- Acquire knowledge on the prioritization and handling of phone calls within a medical setting, including the identification of circumstances that demand quick medical practitioner response.
Verified Answer
VB
Victoria BorjonMay 03, 2024
Final Answer :
C
Explanation :
Calls to change an appointment can typically be resolved by a medical assistant as they involve scheduling, which is within the scope of administrative duties of a medical assistant.
Learning Objectives
- Acquire knowledge on the prioritization and handling of phone calls within a medical setting, including the identification of circumstances that demand quick medical practitioner response.