Asked by Baily Shelor on Jul 23, 2024
Verified
Which of the following is NOT an appropriate time to request a referral?
A) Preapproach
B) Sales presentation
C) Product delivery stage
D) Service and follow-up
E) Trial close stage
Preapproach
A strategy in the sales process where preliminary research and planning are conducted before interacting with a potential customer.
Trial Close Stage
A stage in the sales process where the seller presents a proposition to gauge the buyer's interest or readiness to make a purchase, often before the final close.
- Acknowledge the essential contribution of referrals to sales success and strategies for soliciting them.
- Understand the challenges associated with call reluctance and strategies to overcome it.
Verified Answer
WE
wanyonyi edwineJul 25, 2024
Final Answer :
E
Explanation :
During the trial close of a presentation, a salesperson is assessing the attitude of the prospect about a product, which would not be an effective time to request a referral. The four stages of the referral cycle are preapproach, presentation, product delivery, and service and follow-up.
Learning Objectives
- Acknowledge the essential contribution of referrals to sales success and strategies for soliciting them.
- Understand the challenges associated with call reluctance and strategies to overcome it.
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