Asked by Mitchell Allen on May 26, 2024

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Which of the following is NOT a key employee attitude?

A) job satisfaction
B) work motivation
C) organizational identification
D) organizational citizenship

Organizational Citizenship

The voluntary commitment of employees to go beyond their contractual tasks and contribute positively to the organization's culture and business processes.

Organizational Identification

The psychological connection between an employee and their organization, influencing their sense of belonging and loyalty.

Work Motivation

The internal and external forces that influence an individual’s willingness to perform and engage in their job tasks.

  • Identify key employee attitudes and their impact on organizational outcomes.
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JC
Jennell CrespoMay 27, 2024
Final Answer :
D
Explanation :
Organizational citizenship is actually a behavior, not an attitude. It refers to behaviors that go beyond the employee's job description to benefit the organization, such as helping coworkers or volunteering for tasks outside of their role. Attitudes are states of mind or feelings such as job satisfaction, work motivation, and organizational identification.