The Conflict Choices model (Exhibit 8-6 in the text) represents an application of the ELVN model of conflict in business teams.In the Conflict Choices model,people's behavior in conflict is depicted in terms of two key dimensions: active versus passive behavior and constructive versus destructive action.When people are passive and destructive,they engage in ; when people tolerate another person's bad behaviors in the hope that the situation will resolve itself,the conflict choice is passive and constructive and is best termed .

A) attack; engagement
B) avoidance; rationalization
C) avoidance; attack
D) rationalization; engagement

Question

The Conflict Choices model (Exhibit 8-6 in the text) represents an application of the ELVN model of conflict in business teams.In the Conflict Choices model,people's behavior in conflict is depicted in terms of two key dimensions: active versus passive behavior and constructive versus destructive action.When people are passive and destructive,they engage in ________; when people tolerate another person's bad behaviors in the hope that the situation will resolve itself,the conflict choice is passive and constructive and is best termed ________.

A) attack; engagement
B) avoidance; rationalization
C) avoidance; attack
D) rationalization; engagement

Karan Hinduja · Accepted Answer

Final Answer : B, Explanation :  When people are passive and destructive, they engage in avoidance, while when they tolerate another person's bad behaviors in the hope that the situation will resolve itself, the conflict choice is passive and constructive and is best termed rationalization. Therefore, the answer is option B.

Definitions

Learning Objectives

Learning Objectives

Related questions