Asked by Michaela Pfaff on Jun 23, 2024
Verified
Succession management used to focus mainly on the CEO.However,there must be a pipeline of talent for the most critical roles that provide long-term value to the organization.Which of the following might be considered as one of these critical roles?
A) scientists or customer relationship specialists
B) managers or front-line supervisors
C) administrators or marketing specialists
D) employees and managers
Customer Relationship Specialists
Professionals who focus on building and maintaining positive relationships between a company and its customers, often managing inquiries, complaints, or customer service.
Critical Roles
Positions within an organization that are deemed essential for the execution of its strategic goals and operational continuity.
- Identify critical roles within organizations that benefit from succession management.
Verified Answer
Learning Objectives
- Identify critical roles within organizations that benefit from succession management.
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