Asked by Kei'Chantis Robinson on Jun 26, 2024
Verified
One of the most striking contrasts in restaurants is between the demeanor of cooks and that of servers. Servers are paid to be nice, pleasant, and courteous. On the other hand, cooks are usually not required to act this way. The part of a server's job that does not apply to a cook is called
A) interactional context.
B) emotion work.
C) the social construction of emotions.
D) being an agent of socialization.
Emotional Labor
The process of managing and sometimes suppressing emotions to fulfill the emotional requirements of a job.
- Distinguish between different occupations regarding emotional labor and its impact.
Verified Answer
HV
Haley VillaJun 27, 2024
Final Answer :
B
Explanation :
The part of a server's job that does not apply to a cook is the emotional labor or emotion work of being nice, pleasant, and courteous. This is a specific type of interactional context that servers are required to engage in, but cooks are not.
Learning Objectives
- Distinguish between different occupations regarding emotional labor and its impact.
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