Asked by Matthew Knudsen on May 20, 2024
Verified
One justification for management investing time and money in satisfying employees is that satisfied employees are more likely to satisfy customers.
Satisfied Employees
Workers who feel content, fulfilled and happy with their job and workplace conditions.
Satisfy Customers
The process of fulfilling or exceeding the expectations and needs of customers, often seen as crucial to business success.
- Pinpoint methods to increase employment contentment and uplift the spirit of workers.
Verified Answer
CR
Christina RollinsMay 24, 2024
Final Answer :
True
Explanation :
Happy and satisfied employees are more likely to provide better customer service, leading to satisfied customers and ultimately higher profits for the company.
Learning Objectives
- Pinpoint methods to increase employment contentment and uplift the spirit of workers.
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