Asked by Matthew Knudsen on May 20, 2024

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One justification for management investing time and money in satisfying employees is that satisfied employees are more likely to satisfy customers.

Satisfied Employees

Workers who feel content, fulfilled and happy with their job and workplace conditions.

Satisfy Customers

The process of fulfilling or exceeding the expectations and needs of customers, often seen as crucial to business success.

  • Pinpoint methods to increase employment contentment and uplift the spirit of workers.
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Christina RollinsMay 24, 2024
Final Answer :
True
Explanation :
Happy and satisfied employees are more likely to provide better customer service, leading to satisfied customers and ultimately higher profits for the company.