Asked by Darcey Borellini on Aug 01, 2024
Verified
Most routine informative messages have a(n) ________ tone.
A) positive
B) relational
C) neutral
D) dogmatic
E) adversarial
Routine Informative Messages
Regular communications that provide necessary information or updates without requiring immediate action or response.
Neutral Tone
A manner of communication that is unbiased, impartial, and not expressing any strong emotions or opinions.
- Appreciate the value of tone and content in the context of business communication.
Verified Answer
ZK
Zybrea KnightAug 04, 2024
Final Answer :
C
Explanation :
Most routine informative messages have a neutral tone as they are conveying factual information without any emotional or persuasive language. Positive or negative tones may be used depending on the purpose of the message, but a neutral tone is the most common for routine messages. Relational tone focuses on building a relationship and may not always be necessary for routine messages. Dogmatic and adversarial tones involve forceful or confrontational language and are not appropriate for routine messages.
Learning Objectives
- Appreciate the value of tone and content in the context of business communication.