Asked by Brooklyn Rutledge on May 08, 2024
Verified
Kian is having a sales meeting with a customer. Halfway through the meeting, Kian realizes that the customer is losing focus, so he begins to ask the customer questions in order to keep the customer engaged. Kian is practicing ________ selling.
Engaged Selling
A sales approach focused on actively listening to the customer's needs and building a relationship rather than just pushing a product.
- Recognize the importance of customer engagement and relationship building in the sales process.
Verified Answer
JC
Learning Objectives
- Recognize the importance of customer engagement and relationship building in the sales process.
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