____ is not a part of the definition of "customer-centered."

A) Anticipating the customer's needs
B) Responding appropriately to the customers
C) Benchmarking
D) Learning how to satisfy the customer
E) Listening to the customer

Question

Olympia Moulton · Accepted Answer

Final Answer : C, Explanation :  Benchmarking is not a part of the definition of customer-centered. The other options, A through E, are all important aspects of being customer-centered.

____ is not a part of the definition of "customer-centered."

A) Anticipating the customer's needs
B) Responding appropriately to the customers
C) Benchmarking
D) Learning how to satisfy the customer
E) Listening to the customer

Definitions

Learning Objectives

Learning Objectives

Related questions

____ is not a part of the definition of "customer-centered."A) Anticipating the customer's needsB) Responding appropriately to the customersC) BenchmarkingD) Learning how to satisfy the customerE) Listening to the customer

Definitions

Learning Objectives

Learning Objectives

Related questions

____ is not a part of the definition of "customer-centered."

A) Anticipating the customer's needs
B) Responding appropriately to the customers
C) Benchmarking
D) Learning how to satisfy the customer
E) Listening to the customer