Asked by Caden Coulson on Jun 03, 2024
Verified
In assessing conflict management styles, ___ refers to the desire to satisfy one's own needs and concerns.
A) assertiveness
B) best alternative to a negotiated agreement
C) cooperativeness
D) alternative dispute resolution
E) intensity of conflict
Assertiveness
A communication style in which individuals express their thoughts and feelings in a direct, honest, and respectful way.
Conflict Management
The approach of pinpointing and addressing clashes in a logical, just, and proficient style.
- Explore the importance of teamwork and assertive behavior in mitigating conflicts.
Verified Answer
ZK
Zybrea KnightJun 05, 2024
Final Answer :
A
Explanation :
Assertiveness is the degree to which an individual tries to satisfy his/her own needs, concerns or goals in a conflict situation. It is the extent to which an individual is willing to stand up for their own interests or rights in the conflict.
Learning Objectives
- Explore the importance of teamwork and assertive behavior in mitigating conflicts.
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