Asked by Jesus Armenta on Jul 30, 2024

verifed

Verified

Different approaches to managing conflict are a function of

A) aggressiveness and cooperativeness.
B) assertiveness and cooperativeness.
C) assertiveness and communication.
D) aggressiveness and communication.
E) assertiveness and aggressiveness.

Managing Conflict

The process of identifying and addressing differences that have the potential to disrupt harmony and productivity in an organization or relationship.

Assertiveness

The quality of being self-assured and confident without being aggressive, allowing for clear and direct communication.

Cooperativeness

The willingness of an individual to work together with others towards a common goal or interest.

  • Recognize the significance of both assertiveness and cooperation in the process of conflict management.
verifed

Verified Answer

KB
Kimberly BradwayJul 31, 2024
Final Answer :
B
Explanation :
The correct answer is B) assertiveness and cooperativeness. These two dimensions are often used to describe different conflict management styles in the Thomas-Kilmann Conflict Mode Instrument. Assertiveness refers to the extent to which an individual attempts to satisfy their own concerns, while cooperativeness refers to the extent to which they try to satisfy the concerns of the other person.