Asked by Daniel Amoako on May 17, 2024
Verified
An attitude of constantly seeking ways to improve company operations,including customer service,product quality,product features,the production process,and employee interactions,is called:
A) Continuous improvement.
B) Customer orientation.
C) Just-in-time.
D) Theory of constraints.
E) Total quality measurement.
Continuous Improvement
An ongoing effort to improve products, services, or processes through incremental and breakthrough improvements.
Production Process
A sequence of operations or stages in manufacturing or the creation of goods and services, involving labor, materials, and equipment.
Customer Service
Activities and services provided by a business to support the satisfaction and needs of its customers.
- Understand the concepts of continuous improvement, customer orientation, just-in-time, and total quality management in operational settings.
Verified Answer
AA
Abdullah AhmedMay 19, 2024
Final Answer :
A
Explanation :
Continuous improvement is the attitude of constantly seeking ways to improve various aspects of a company's operations. This can include customer service, product quality, production processes, and employee interactions. This approach is also known as Kaizen, which is a Japanese term that means "continuous improvement."
Learning Objectives
- Understand the concepts of continuous improvement, customer orientation, just-in-time, and total quality management in operational settings.