According to the principles of TQM, what needs to be a way of life?

A) Inspection
B) Continuous improvement
C) Flowcharting
D) Customer surveys
E) Quality detection

Continuous improvement is a fundamental principle of TQM that emphasizes the need for ongoing efforts to improve processes and systems. It involves the use of various tools and techniques such as statistical process control, quality circles, and kaizen (continuous improvement) events to identify and eliminate waste, improve quality, and enhance customer satisfaction. The other options listed (inspection, flowcharting, customer surveys, quality detection) are important components of TQM but are not considered as critical to making TQM a way of life as continuous improvement.