Asked by Andrew Lujan on May 11, 2024
Verified
All of the following statements about teleprospecting are true, EXCEPT?
A) Teleprospecting often involves a number of calls and discussions with the lead.
B) Similar to telemarketing, teleprospecting also requires the use of a script.
C) Teleprospecting applies critical sales behaviors, such as listening and attempting to diagnose customer needs.
D) Teleprospecting requires more sales training than what is traditionally provided to a telemarketer.
E) The assessment of business needs and the communication of potential options is required for success in teleprospecting.
Teleprospecting
The process of using telephone calls to identify and qualify potential leads or sales opportunities, typically as a preliminary step before more in-depth sales activities.
Business Needs
Requirements that must be met for a company to achieve its objectives, often including resources, technologies, and specific strategies.
- Familiarize yourself with several prospecting tactics and their relevance in sales processes.
- Grasp the importance of adapting sales approaches to suit individual and market needs.
Verified Answer
NP
Nathan PowersMay 13, 2024
Final Answer :
B
Explanation :
Teleprospecting is more focused on engaging with potential customers to understand their needs and assess how the product or service can meet those needs, rather than following a strict script as in telemarketing. It involves more personalized and consultative conversations.
Learning Objectives
- Familiarize yourself with several prospecting tactics and their relevance in sales processes.
- Grasp the importance of adapting sales approaches to suit individual and market needs.