According Frederick Reichheld,the Net Promoter Index is a strong indicator of ________.

A) consumer acquisition costs
B) future corporate growth
C) portfolio expansion
D) core competencies

Net Promoter Index

A metric that gauges the willingness of customers to recommend a company's products or services to others, used as a proxy for customer satisfaction and loyalty.

Frederick Reichheld

A renowned business strategist known for his work on customer loyalty, including the development of the Net Promoter Score (NPS) as a measure of customer loyalty and satisfaction.

Consumer Acquisition Costs

The total cost associated with acquiring a new customer, including marketing and sales expenses.