ABC Ltd developed and launched a new leadership development program for managers with less than one year of experience. Shortly afterwards, ABC Ltd realized that the performance and behaviour of trainees actually deteriorated. What training transfer term best describes this outcome?

A) zero transfer
B) poor transfer
C) negative transfer
D) vertical transfer

Negative Transfer

This occurs when learning in one context or task hinders or interferes with performance in another context or task.

Vertical Transfer

The process of applying knowledge or skills acquired in one context to different or higher-level tasks and situations.

Performance Deterioration

A decline or reduction in the efficiency, quality, or effectiveness of an individual's or group's work performance over time.