Asked by Leston Alexis on Apr 29, 2024
Verified
A salesperson that has product knowledge has all he or she needs to achieve high levels of sales performance.
Product Knowledge
Refers to a thorough understanding of a product's features, benefits, and uses, enabling more effective sales and customer service.
Sales Performance
The measurement and evaluation of the sales activities and outcomes against the set goals or benchmarks.
- Comprehend the role of ethical principles and optimistic attitudes in improving sales outcomes.
Verified Answer
ZK
Zybrea KnightMay 04, 2024
Final Answer :
False
Explanation :
While product knowledge is important, high levels of sales performance also require skills in communication, persuasion, customer service, and understanding customer needs, among others.
Learning Objectives
- Comprehend the role of ethical principles and optimistic attitudes in improving sales outcomes.
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