Asked by Brianna Panfen on May 25, 2024
Verified
You are working at a walk-in outpatient clinic. A young woman who appears to be in her 20s comes in with a large cut on her left arm. When you ask for her insurance information, she says, "I don't need insurance. My father is the chief physician in this clinic. He'll treat me for free." What should you do?
A) Require the woman to provide proof of insurance before being treated
B) Write "professional courtesy" on the patient's chart
C) Ask to see her identification to prove that she is the physician's daughter
D) Send a statement for services to the physician's home address
E) Check with the physician or office manager
Identification
The process of recognizing or establishing the identity of a person or thing.
Professional Courtesy
The practice of providing services at a reduced cost or without charge to fellow professionals, colleagues, or their family members.
Office Manager
An individual responsible for ensuring the smooth operation of an office, including administrative, financial, and staff management tasks.
- Familiarize oneself with the legal rights of patients and the obligations of medical personnel in the realm of credit and billing practices.
- Gain insight into the regulatory and moral frameworks applicable to billing and collections.
Verified Answer
KD
Khushboo DarshankumarJun 01, 2024
Final Answer :
E
Explanation :
Checking with the physician or office manager is the most appropriate action to verify the claim and determine the correct course of action.
Learning Objectives
- Familiarize oneself with the legal rights of patients and the obligations of medical personnel in the realm of credit and billing practices.
- Gain insight into the regulatory and moral frameworks applicable to billing and collections.