Asked by Megan Moinipour on Jul 14, 2024
Verified
Why is a "nice" customer often considered detrimental to a business?
A) They have many complains about the products of a business.
B) They do not provide honest feedback.
C) They are difficult to satisfy.
D) They have an aggressive temperament.
Honest Feedback
Genuine, truthful, and straightforward reactions or responses provided to others.
Aggressive Temperament
A behavioral disposition characterized by the tendency to be forward, assertive, and often confrontational in interactions and responses.
Detrimental
Causing harm or damage, often in a subtle or gradual way.
- Leverage client grievances as chances for enhancement.
Verified Answer
MS
Madison SmithJul 14, 2024
Final Answer :
B
Explanation :
A "nice" customer may not provide honest feedback, which is necessary for a business to improve and make necessary changes. Without constructive criticism, a business may continue to make the same mistakes and not improve their products or services. Therefore, a "nice" customer who doesn't provide honest feedback can be detrimental to a business in the long run.
Learning Objectives
- Leverage client grievances as chances for enhancement.