Asked by Madelynn Kjenstad on Jul 01, 2024
Which of these refers to the collection of activities that build and maintain ongoing,mutually beneficial ties with customers and other parties?
A) Relationship management
B) Transaction management
C) Financial management
D) Marketing management
Relationship Management
The strategy and practices of maintaining and improving relationships between an organization and its clients, customers, or other key stakeholders.
Mutually Beneficial
A situation or agreement that provides advantages or positive outcomes to all parties involved.
Customer Correspondence
The communication or exchange of information between a company and its customers, often for support or feedback.
- Grasp the importance of relationship management in building business ties.
Learning Objectives
- Grasp the importance of relationship management in building business ties.
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