Which of the following is recommended while providing refusals in a message?

A) De-emphasize the refusal by placing it in a different paragraph from that of the reason.
B) Ensure that the implication is ambiguous, so that the reader is not easily offended.
C) Ensure that another message is not required for conveying the same message again.
D) Emphasize the refusal by putting it in a separate paragraph by itself.
E) Present both strong and weak reasons for a refusal and let the audience choose between them.

Question

Gareth Thompson · Accepted Answer

Final Answer : C, Explanation :  Ensuring that another message is not required for conveying the same message again is recommended to maintain clarity and efficiency in communication. This approach helps in avoiding confusion and ensures that the recipient fully understands the refusal and the reasons behind it in a single communication.

Definitions

Learning Objectives

Learning Objectives

Related questions