How can you best express refusals in a message? Explain.

You can de-emphasize refusals by putting them in the same paragraph as the reason rather than in a paragraph by itself. Sometimes you may be able to imply the refusal rather than stating it directly. It is vital to be sure that the implication is crystal clear because any message can be misunderstood. For instance, an optimistic or desperate audience is particularly unlikely to understand a negative message. One of the purposes in a negative message is to prevent having to send a second message stating the same thing or re-emphasizing the refusal.