Asked by Julia Little on Jun 01, 2024
Verified
In terms of bad-news messages, for almost any negative-news situation that one can think of, there is something one can do to help the reader with his or her problem.
Bad-News Messages
Communications designed to convey information that might be disappointing, unwelcome, or unfavorable to the receiver, handled with care to mitigate negative reactions.
Negative-News Situation
A scenario where unpleasant information has to be communicated, often requiring careful word choice and tone.
- Acknowledge the worth of articulating sorrow and providing substitute strategies in answer to disappointing news.
- Develop skills in crafting messages that present bad news or refusals in a way that aims to preserve goodwill and potentially benefit the reader.
Verified Answer
KN
Kashish NooriJun 01, 2024
Final Answer :
True
Explanation :
Providing potential solutions or offering assistance can show empathy and help mitigate the negative impact of bad-news messages.
Learning Objectives
- Acknowledge the worth of articulating sorrow and providing substitute strategies in answer to disappointing news.
- Develop skills in crafting messages that present bad news or refusals in a way that aims to preserve goodwill and potentially benefit the reader.
Related questions
Which of the Following Is the Best Strategy When Setting ...
Which of the Following Is Recommended While Providing Refusals in ...
How Can You Best Express Refusals in a Message? Explain
Which of the Following Is an Example of a Negative ...
Describe How a Strategy Is Developed When Writing Adjustment Refusals