Asked by Neisha Dressler on May 27, 2024
Verified
Which of the following is an example of affect events theory and job satisfaction?
A) The tendency for people to conform to certain "display rules" in their job satisfaction in spite of their mood or emotions
B) The tendency for job satisfaction to spread between people or throughout a group
C) When certain "shocks" such as an unsolicited job offer lowers one's job satisfaction and leads to turnover
D) Seeing a co-worker receiving more outcomes even though your inputs are greater lowers one's job satisfaction.
E) Seeing a co-worker being put down by a manager provokes emotional anger and lowers one's job satisfaction.
Affect Events Theory
A psychological model explaining how workplace events can influence employees' moods and emotions, subsequently affecting job performance and satisfaction.
Job Satisfaction
The extent to which an individual feels content, fulfilled, and positive about their job and work environment.
Turnover
The rate at which employees leave a company and are replaced by new employees, often used as a metric for organizational stability or employee satisfaction.
- Describe the role of emotions, moods, and emotional labor in the workplace.
- Apprehend the theory of job satisfaction and the techniques used for its analysis.
Verified Answer
SC
Saadhvi ChariMay 29, 2024
Final Answer :
E
Explanation :
Affect events theory (AET) focuses on how workplace events cause emotional reactions, which then influence attitudes and behaviors at work. Choice E directly illustrates this by describing how witnessing a negative event (a co-worker being put down by a manager) provokes an emotional response (anger) and leads to a change in job satisfaction.
Learning Objectives
- Describe the role of emotions, moods, and emotional labor in the workplace.
- Apprehend the theory of job satisfaction and the techniques used for its analysis.