Asked by Aa'Kyra Rivers on Jul 02, 2024
Which of the following characteristics does NOT accurately describe the behaviour of a change agent who uses a rational persuasion strategy?
A) The change agent relies on legitimate power.
B) The change agent believes that people are guided by reason in their actions and decision making.
C) The change agent uses information and facts to communicate the desirability of change.
D) The change agent must convince others of the cost-benefit value of the change.
E) The change agent assumes that people are guided by facts, reason and self-interest.
Rational Persuasion Strategy
Pursues change through empirical data and rational argument.
Legitimate Power
Legitimate power is the capacity to influence other people by virtue of formal authority, or the rights of office.
Cost-Benefit Value
The evaluation of the advantages (benefits) and disadvantages (costs) associated with a particular action or decision.
- Familiarize yourself with ways to overcome resistance to change.
Learning Objectives
- Familiarize yourself with ways to overcome resistance to change.
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