Asked by Kristofer Miller on Apr 27, 2024
Verified
Which approach to addressing resistance to change is most commonly used in a crisis when leaders need everyone on board with the changes and right away?
A) negotiation
B) participation
C) coercion
D) manipulation
Coercion
The practice of forcing another party to act in an involuntary manner by use of threats or pressure.
Resistance to Change
The act of opposing or struggling with modifications or transformations within organizational processes, technologies, or cultures.
- Apprehend the idea of resistance to change and tactics for its regulation.
- Comprehend techniques to lower resistance to shifts in organizational settings, including through enlightenment and interaction, negotiation, and the application of pressure.
Verified Answer
JH
Jackie Hernandez25May 01, 2024
Final Answer :
C
Explanation :
Coercion is most commonly used in a crisis situation when leaders need everyone on board with changes immediately. This approach involves the use of force or threats to ensure compliance.
Learning Objectives
- Apprehend the idea of resistance to change and tactics for its regulation.
- Comprehend techniques to lower resistance to shifts in organizational settings, including through enlightenment and interaction, negotiation, and the application of pressure.
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