Asked by April Lawrenz on Jun 03, 2024

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When we are engaged in ________ listening, it is easy to become distracted by emotion-laden words. When we hear them, we may become obsessed with the words and wonder what to do about them rather than continue listening.

A) marginal
B) routine
C) peripheral
D) evaluative
E) context-driven

Evaluative Listening

A listening style where the listener analyzes or judges the content of a message, often assessing its truthfulness, usefulness, or relevance.

Emotion-Laden Words

Words specifically chosen to evoke emotional responses from a listener or reader to influence thoughts or actions.

Listening

The active process of receiving and understanding messages communicated by others, often emphasized as a key skill in effective communication and sales.

  • Characterize the various levels of listening and assess their importance in achieving effective communication.
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ZK
Zybrea KnightJun 03, 2024
Final Answer :
D
Explanation :
Evaluative listening involves critically analyzing the speaker's message, which can lead to becoming distracted by emotionally charged words as the listener focuses on evaluating the content rather than simply understanding it.