Asked by Aimae Surig on May 10, 2024

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John Hagen, a veteran appliance salesperson, is in an interview with a potential prospect. As the prospect talks about how more people are renting appliances rather than buying them, Hagen replies, "Really? That's interesting. So how many refrigerators do you want to order?" Hagen is engaged in ________ listening.

A) marginal
B) active
C) evaluative
D) routine
E) borderline

Marginal Listening

A form of listening where the listener only partially focuses on the speaker's message, often missing key points or details.

Appliance Salesperson

A professional who specializes in selling household machines and equipment, often providing advice on products to fit customers' needs.

Routine Listening

The process of regularly paying attention to and understanding auditory information during everyday activities.

  • Discriminate between the assorted gradients of listening and their significance in the realm of effective communication.
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Sosso ChannelMay 12, 2024
Final Answer :
A
Explanation :
Marginal listening is characterized by only partially listening or missing the main points of what is being said, which is evident in Hagen's response that ignores the prospect's point about renting appliances.