Asked by Anaelle Gauthier on Jul 28, 2024
Verified
When selecting a communication channel, you should follow two tips: use richer media for persuasive or personal messages and
A) use the richest media available.
B) select the cheapest channel to reduce costs.
C) never use digital media such as instant or text messaging on the job.
D) consider what media is the easiest for you to use.
Richer Media
Media formats that are capable of conveying more complex information through multi-dimensional means, including text, audio, video, and interactivity.
Persuasive Messages
Communications designed to convince or influence the audience to adopt a particular viewpoint or take a specific action.
- Identify appropriate media and channels for business communication.
Verified Answer
DK
Diarmuid KennedyJul 30, 2024
Final Answer :
A
Explanation :
Richer media, which can convey more cues such as tone of voice, body language, and immediate feedback, are more effective for complex, nuanced, or persuasive messages.
Learning Objectives
- Identify appropriate media and channels for business communication.
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